Culture can also be understood at the organizational level. Organizations, after all, are also complex social groups. Organizations, therefore, also have identifiable:
Rituals
- Heroes
- Symbols
- Values
- Folklore (stories, jokes, legends, etc.).
- Norms
It's True! Heifetz, Grashow, and Linsky recommend that you observe the "Meeting Protocols" of an organization (p. 62). Why? What can you tell from observing a meeting?
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Tip Not all organizations have a culture, according to Edgar Schein (1986). Schein suggested that only organizations that share a significant history have a culture.
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