1. 1. Introduction
   1. 1.1 What is Adaptive Leadership?
   2. 1.2 Adaptive Leadership and Evolution
   3. 1.3 Adaptive Leadership and Experimentation
   4. 1.4 Adaptive Leadership and Diversity
   5. 1.5 Adaptive Leadership and Loss
   6. 1.6 Adaptive Leadership and Time
   7. 1.7 What is "The Illusion of the Broken System"?
2. 2. Key Concepts Connected to Adaptive Leadership
   1. 2.1 Adaptive Challenges or Technical Problems?
   2. 2.2 Leadership or Authority?
   3. 2.3 The Process of Adaptive Leadership
3. 3. Review Test
   1. 3.1 Review Test
4. 4. Understanding Culture
   1. 4.1 What is culture?
   2. 4.2 Culture and Mental Programming
   3. 4.3 Organizational Dimensions
   4. 4.4 What are organizational cultures?
   5. 4.5 Learning a Culture
   6. 4.6 Why does culture matter within the context of organizational change?
   7. 4.7 The Tenacity of Culture
   8. 4.8 The Defaults of a Culture
5. 5. Understanding Systems
   1. 5.1 The story of Ghor
   2. 5.2 View from the Balcony: The Big Bong
   3. 5.3 View from the Balcony Part II: The Big Bong
   4. 5.4 What is a system?
   5. 5.5 What is a system?
   6. 5.6 Why does this matter?
   7. 5.7 Who is to blame?
   8. 5.8 Systems are tenacious!
   9. 5.9 Individual Mission: The System
   10. 5.10 Focus
6. 6. Diagnosing an Adaptive Challenge
   1. 6.1 Why are adaptive challenges difficult?
   2. 6.2 People & Problems
   3. 6.3 Leader = Sales?
   4. 6.4 Story Telling
   5. 6.5 Diagnosing an Adaptive Challenge
   6. 6.6 A Diagnostic Framework
   7. 6.7 Four Adaptive Challenge "Archetypes":
   8. 6.8 Work Avoidance - a Second Look
   9. 6.9 What did you learn?
   10. 6.10 Team Mission: Diagnose the Adaptive Challenge
7. 7. Diagnosing the Politics
   1. 7.1 Politics and Leadership
   2. 7.2 Thinking Politically
   3. 7.3 Understanding your Stakeholders
   4. 7.4 Team Mission: Stake and Losses
8. 8. Acting Politically
   1. 8.1 Acting politically...
   2. 8.2 Six Guidelines
   3. 8.3 Expand Informal Authority
   4. 8.4 Find Allies
   5. 8.5 Connect to the opposition
   6. 8.6 Manage Authority Figures
   7. 8.7 Take Responsibility for Casualties
   8. 8.8 Protect the Voices of Dissent
   9. 8.9 Individual Reflection: Opposition and Allies
9. 9. Review Test 2
   1. 9.1 Review Test II
10. 10. Interpreting the Situation
    1. 10.1 Dreams and Reality
    2. 10.2 Default Interpretations
    3. 10.3 From Left to Right
    4. 10.4 Educating your Followers
    5. 10.5 Possible questions...
    6. 10.6 Scapegoating
    7. 10.7 What can you do?
    8. 10.8 Coming up...
11. 11. Managing Conflict
    1. 11.1 The Value of Conflict
    2. 11.2 The Abilene Paradox
    3. 11.3 Music and Conflict
    4. 11.4 Does everyone like conflict?
    5. 11.5 William Ury's Conflict Principles
    6. 11.6 Seven Steps to Orchestrate Conflict
    7. 11.7 What is your own conflict tolerance?
12. 12. Review Test 3
    1. 12.1 Review test