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Review Test
Select the appropriate answer for each question or enter the answer in the blank provided. When you are done, click the button to submit your answers and find out your score.

1. The metaphor "going to the balcony" PRIMARILY has to do with:
1. A. Making decisions 2. B. Making observations 3. C. Taking oneself "out of the picture" for a limited time 4. D. B and C are correct.
Show hintOne frequent problem experienced by leaders is the urge to "decide" too fast. Step back. Observe. Take yourself away from the "dance party" before you can reach any conclusions.
2. Only persons in position of authority (not Adaptive Leaders) engage in directing, protecting, and establishing order.
True False
Show hintCheck the table on page 28 of your textbook.
3. Most people tend to resist change. Heifetz, Grashow, and Linksy would likely agree or disagree with this statement?
1. A. They would AGREE with this statement because change is painful. 2. B. They would DISAGREE with this statement because not every change is painful to everyone.
Show hintWould you resist a promotion? Would you resist a demotion?
4. Janet is in serious debt. She constantly spends more than she makes and is getting progressively depressed and despondent. Her credit card bills are sky rocketing. Janet's brother is frustrated with her and tells her that all she needs to do is create a budget, reduce her spending, and balance the books. Janet's brother offers to teach her how to create a budget using a spreadsheet.

Is Janet's brother acting as an Adaptive Leader?

1. A. Yes 2. B. No
Show hintLearning how to use a spreadsheet is a technical solution. Will this solve the root of the problem? What could be behind Janet's situation? What does she stand to lose?
5. Why is "adaptive leadership dangerous" (p. 26)? Choose the BEST answer.
1. A. Because leaders are not persons in position of authority. 2. B. Because leaders must challenge people's expectations - and some followers will be disappointed and stressed. 3. C. Because adaptive leaders live in a "state of disequilibrium" 4. D. B and C are correct. 5. E. All of the above are correct.
6. The acronym PZD stands for...
7. Adaptive leaders must take the utmost care to ensure that their decisions are not wrong. This statement, according to Heifetz, Grashow, and Linsky is probably:
True False
Show hintLeaders must take "an experimental mindset" (p. 36).
8. The problem with "cloning" is that...
1. A. It is inefficient. 2. B. It prevents adaptation to changing conditions. 3. C. It prevents good relationships between people. 4. D. It prevents environmental change.
Show hintDoes cloning really prevent environmental change? Or just adaptation to change?
9. John is known by his followers as a decisive leader. He takes action quick and swiftly when he perceives a problem. John is likely to be a very effective Adaptive Leader. According to Heifetz, Grashow, and Linsky, this statement is probably:
True False
Show HintRead page 44 of The Practice of Adaptive Leadership.
10. Laney is a highly efficient and productive manager at a local plant. Recently, she has been promoted to a new position in marketing. The market conditions are changing and Laney must act as an Adaptive Leader. While efficient and effective in her own position, Laney has a weakness: She is often not innovative and has difficulty thinking "out of the box." Which of the three phases within the Adaptive Leadership Process might NOT be impacted by Janet's lack of originality?
Show hintThe three phases are observation, interpretation, and intervention. Which of these is least likely to be impacted by someone's level of originality?