BackBack
Review Test 3
Select the appropriate answer for each question or enter the answer in the blank provided. When you are done, click the button to submit your answers and find out your score.

1. Win-win solutions are possible in Adaptive Challenges.
True False
2. People gravitate towards technical solutions because they are easier and less painful.
True False
3. Heifetz believes that adaptive challenges are seldom systemic.
True False
4. Scapegoats are useful, as they help group members cope with their pain of loss.
True False
5. It is impossible to tackle an Adaptive Challenge without considering the politics of the situation.
True False
6. According to Heifetz et al. the group (and not the leader) must take responsibility for casualties.
True False
7. Protecting dissenting voices means helping the nay sayers in the group.
True False
8. Networking and selling ideas in small pieces help leaders expand their informal authority
True False
9. Leaders must consider that they only have the power granted by their authorizers.
True False
10. Unlikely allies are people who have not supported the leader in the past but who may have a reason to do so now.
True False
11. Leaders must not worry about their constituents - doing so would lead to lapses in integrity.
True False
12. Leaders must gain the support of authority figures.
True False
13. The Abilene Paradox is a story about the dangers of false harmony.
True False
14. Heifetz et al. use music as a metaphor for the importanc of conflict.
True False
15. Baking a larger pie means understanding people's varied interests in order to generate more creative solutions.
True False
16. "Generating experiments" means coming up with possible solutions and trying them for size.
True False
17. Leaders should discourage "peer consulting" in conflict resolution.
True False
18. A "holding environment" is a safe environment for conflict resolution.
True False
19. "Regulate the heat" means artificially encouraging a discussion in order to avoid the Abilene Paradox.
True False
20. Tolerance to conflict may vary according to people's personalities and cultural backgrounds.
True False